If your MT5 platform is not connecting to the server, follow these steps to troubleshoot the issue:
Check Internet Connection: Ensure your internet connection is stable. Open a web browser to confirm you can access the internet.
Verify Server Status: Confirm that the broker’s server is operational. You can usually check this on your broker’s website or by contacting their support.
Correct Login Credentials: Double-check your login information (account number, password) for accuracy. Ensure you're trying to log in to the correct server (live or demo).
Firewall/Antivirus Settings: Sometimes, firewalls or antivirus software can block MT5. Temporarily disable them to see if the connection works. If it does, adjust the settings to allow MT5.
Reinstall MT5: If the problem persists, consider reinstalling MT5. Uninstall the platform and then download the latest version from your broker’s website.
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